Support

Support

Due to a strengthened SSL certificate new OpenVPN configurations are required as of May 12, 2019. Please visit the knowledge base to download new configuration files and replace the old ones. You must install new VPN configs for OS X, Windows, and Linux.

We’re here to help. Just drop us a line with your question or problem and we’ll get back to you as soon as possible. But first, two answers to the questions we get most often:

How do I access the VPN software?

Start by visiting our knowledge base, which has information about the VPN (VPN Instructions) as well as the various software packages we have on offer.

How do I cancel my membership?

Visit the my account page, where you can cancel your subscription. Once you cancel it will be displayed as “Pending Cancellation”, which means you will have access to fxphd up until your next renewal date. On the renewal date your membership will be cancelled.

For anything else, please fill out this form….

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